Harvard Business Review <br/><br/>
Harvard business review on increasing customer loyalty 

 - Boston  Harvard Business Review press  2011 
 - 221p.- 
<br/><br/><label>ISBN: </label>9781422162521 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations
<br/><br/><label>Dewey Class. No.: </label>658.8343 HAR