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Five most important questions
Material type:
TextPublication details: San Francisco; Jossey-Bass; 2010Edition: 3rd edDescription: 105pISBN: - 9780470531235
- 658.812 DRU 3rd ed
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds |
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Gandhi Smriti Library | 658.812 DRU 3rd ed (Browse shelf(Opens below)) | Available | 147004 |
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| 658.812 BLA Satisfied customers tell three friends, angry customers tell 3,000 | 658.812 COM Command performance: the art of delivering quality service | 658.812 CRA Customer is king : how to exceed their expectations | 658.812 DRU 3rd ed Five most important questions | 658.812 DRU 3rd ed. Five most important question | 658.812 FRE Uncommon service: how to win by putting customers at the core of your business / by Frances Frei and Anne Morriss | 658.812 GHO Strategies for growth: help your business move up the ladder |
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